About Our Company – Trinity Electronic Labs

Trinity Electronic Labs is an innovative electronics company with design inspiration prayerfully obtained from the master engineer. We design, manufacture, and sell outdoor hot tub spa controller packs, and parts for both consumers, installers, and multi-unit property owners. We help people make spas like-new again.

Electronic Circuit Board

The Origin, Our Story, & The Birth of the Apollo 11 Spa Pack

Apollo 11 was the successful completion of a lofty goal after years of trial, error, research, experimentation, and tragedy. As our way of honoring and remembering the engineers that came before us, and whose shoulders we stand on, we named our spa pack the Apollo 11.

In 2003, the principals of Trinity Electronic Labs set out to design pool and spa equipment. Before designing any equipment we first needed to understand:

  • What end users expect from pool and spa equipment.
  • What installers of pool and spa equipment like and dislike about currently available equipment.
  • What end users, installers and distributors like and dislike about manufacturers’ policies and products.

In order to fully understand all of these aspects from real-world experience, we formed a service-based pool and spa company. While in the service industry, we discovered that end users were looking for a service company that could solve their problems completely in one or two visits at a reasonable price. End users paying $500 to $1,000 for spa repair expect that they will not be plagued with more of the same kind of problem. Over time, replacing the entire spa pack rather than just replacing one item at a time became our model. As a result, we received an overwhelmingly positive response from our customers. All advertising was dropped as most service calls came from previous customers and referrals.

After discovering how replacing the entire spa pack was the most profitable approach, and the desire of our customers, the search began for a suitable pack. We determined that the important features of a pack were:

  • Price – A pack that could be sold to customers at a reasonable price which considers the age of tubs.
  • Versatility– A pack that could be ordered and priced for customers without an extensive discovery of size, electric service, which side it plumbs to, type of heater, number of pumps, type of light, etc.
  • Reliability– Since callbacks cause a loss of revenue, problematic packs are unacceptable.
  • Warranty– A clear and straightforward one-year warranty from the date of installation.
  • Easy– A pack that is simple to install and configure.

The Birth of the Apollo 11 Spa Pack

After years in the service business, a clear understanding of what a spa control pack should be and what policies a manufacturer should expect unfolded. At that point, Trinity Electronic Labs was formed and work on the Apollo 11 Digital Spa Controller began. The Apollo 11 Control system quickly became our pack-of-choice. Easy to install, works with virtually any tub and customers love it.

After two years of field testing for ease of installation, reliability and customer satisfaction in select customer’s tubs, the product underwent testing by MET Labs to certify it to UL standard 1563.  The best part of the Apollo 11 Digital Spa Controller is the company behind it. You will encounter energetic, responsive, and interested people when dealing with Trinity Electronic Labs. We understand the need for products to perform exactly as the end user and the installer expect.

You’ll like our policies. You’ll love our products.

The Founder’s Story

In 2000, founding partner Henri Darby was married with four young children. He was still in college as he leveraged the little money he had to launch his new service company, Darby Electric.

He waited for the phone to ring, but no one responded. Out of desperation, he cried out in prayer to God with a promise to help those who might otherwise have been taken advantage of by others.

Shortly after making this promise, the phone rang and customers began asking for and paying for the services of Darby Electric. They trusted Henri and this encourager took care of them even beyond helping them repair their spa.

In 2012 Partnering with others Trinity Electronic Labs was formed, and Darby Electric began to cease operations. The memory and commitment of the events that birthed  Trinity Electronic Labs LLC carried over and still guilds and governs Trinity Electronic Labs today.

It is Henri’s belief and trust in his relationship with God that fuels his desire to help other people and it’s this relationship he wants others to embrace for themselves. Our team invites you to explore a relationship with God through His son Jesus Christ.

“For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life. For God did not send his Son into the world to condemn the world, but to save the world through him.” – The Apostle John

We’d like you to embrace the eternal life none of us deserve but are generously given by starting the journey to know Jesus.

At 90.Today, you can find a series of resources to help you know Jesus, what he said, and how you can serve Him going forward.

We also encourage you to visit the Bible Project and explore the scriptures through their wonderfully made short videos. You can start with the How To Read The Bible series which talks about the origin of the Bible and how to read it.

Forest With Sunlight, Inspirational

The Meaning Of The Name, Logo, & Tagline

“Give thanks to the Lord, for he is good; his love endures forever.” Anonymous, 1 Chronicles 16:34

We gratefully give God the credit for all he provides. One way for us to honor Him is the name of the company.

Trinity Electronic Labs.

Trinity means a group of three. In the context of Christian scriptures, it refers to the unity of God as the Father, Son, and Holy Spirit.

“I am the Alpha and the Omega—the beginning and the end,” says the Lord God. “I am the one who is, who always was, and who is still to come—the Almighty One.” – John The Apostle, Revelation

God as the beginning and the end, the Alpha and Omega. Since using both in the logo was not design friendly, we went with the owner’s preference of Omega. While Omega means the end, to us it represents God as both the beginning and the end.

Though you have not seen him, you love him; and even though you do not see him now, you believe in him and are filled with an inexpressible and glorious joy”  The Apostle Peter, 1 Peter

Our slogan, “Innovative electronic solutions prayerfully obtained from the Mater Engineer”, which you can see on the footer is our way of testifying to those who do or don’t know that God is the Master Engineer of everything.

Frequently Asked Questions (FAQ)

Technical Details

I want to add a blower on 2-speed primary and 1 speed secondary. Will this support a 220 or 110 volt blower? What blower would you recommend with this unit?

The board is configurable by moving jumpers around. Any blower 120V or 240V will work. You do need to maintain the same horse power. Millennium blowers self adjust, so we would recommend them.

How many amps does the spa pack draw at 120V voltage?

Running on 120 volts, the heater will use 12 amps. Check the amperage on your pump for low speed. It should be 1-3 amps. The spa should be connected to a 20 amp dedicated line with a GFIC. You can open up the unit and set all the output and input amp draw voltages depending on how many things would be running

Does the ozone only run with pump 1 or only in filtering mode?

It runs with pump 1 low, whether or not you actually have a pump 1.

How many KW is the heater?

The heating element is 5.5 KW.

Can I run a 120V, 1000GPH pool pump from the 120v pump controller? What is the maximum current draw for a single speed pump port?

The max is 240V. We recommend buying a 4-pin plug for the controller.

Does the Apollo 11 spa pack included a motor. If so, what is the horsepower?

This is the control and heat unit only. It runs motors, but does not include any motors or pumps.

Are the white wires in the controller the hot wire or the neutral wire?

The white wire from the breaker box goes to the neutral inside the controller.

What are the dimensions of the top controller?

The topside control panels is 7″ x 3″.

What size plumbing does this have?

The Apollo 11 spa pack fits directly to a 2″ PVC pipe. Adapters are also available from hardware stores.

Will It Work With...?

I have a Cal spa, one motor with a two seep pump. One for circulation, and one for jets. The other for different jets. Will the Apollo 11 PAC work?

Yes, it’s designed to work in this situation.

I have a hydro-Quip with a 2 speed pump which runs on low speed to circulate when heating/filtering. There is no separate circulation pump, will the Apollo 11 work?

Yes, it will. Simply plug that pump into the pump 1 receptacle.

I own an old Apollo spa with an M class control unit. Is this a direct replacement?

The Apollo 11 spa pack is a matched set, replacing the controller and control panel entirely. It also includes the heating element assembly as a drop and go replacement unit. Install, reconnect the blower, pumps, and control panel. Our unit becomes the new brain for your hot tub. The control fit will fit above the heater.

Will this work on a Sundance 780 Series?

Yes, it will work.

Will the Apollo 11 spa pack work with two single speed 240v pumps? What about just 1 two-speed pump?

Yes, it will work with the two pumps and one.

Will this controller operate 2 two-speed pumps and a blower, plus an ozonator and LED lights?

No, the Apollo 11 will not operate 2 two-speed pumps. Only 1 2-speed pump plus a second single speed pump is possible. The Apollo 11 also connects with ozonators, blowers, and LED lights. For this full functionality, be sure to pick up the Apollo 11 V Pack.

Will this work for a concrete hot tub?

Yes, our unit will work with any spa that has the appropriate electrical and plumbing connections.

Will the Apollo 11 spa pack work with a Polynesian Spa, and can I reuse old components?

Yes! It will work on a Polynesian Spa, but you may need to change or adapt some of the cords. We can specifically help out by knowing more about your unit.

What's Included?

Does this spa pack come with the pump and blower cords that plug into the side of the unit?

We do offer them, but they are sold separately.

Does this spa pack include the control panel?

Yes, we package the Apollo 11 spa pack to make it as easy as possible to repair your hot tub.
 
For my leisure garden spa uses a different plug type than the one in the photo. Are there converter cords available?
 
Yes, we do sell a cord adapter kit. The system only comes with the adapter for the light.

Does this spa pack include the cables for connecting the pack to the top side controller?

Yes. We include a 5″ cord and new heater “O” rings/gasket.

Does the Apollo 11 spa pack come with instructions & wiring diagrams?

Yes, the pack comes with instructions and wire diagram. Our website here also provides videos, and downloads to make the installation as easily as possible.

Does this spa pack come with a new pressure switch?

No. Our spa pack does not use pressure switches so the Apollo 11 will make your old ones obsolete.
 
Does the spa pack include wires that go to the electric panel, pumps, or blowers?
 
No, you can get the electric panel wires and GFIC breaker from Home Depot or Lowes. Pump and blower cords can be found on our store or Amazon.

Does this unit pump water into the spa as well as heat?

It does not pump but connects to your spa pump. It does come with a heating element.
 
What is the upper control unit plug that comes with the Apollo 11 spa pack?
 
It is unique to the Apollo 11. It comes with the cable attached and plugs into the control box.

Troubleshooting & How To

How do I restart the unit after a power failure?

Reset the breaker your hot tub is tapping into. If your power up is still not working, please give us a call.

My spa is always at 108F despite the temperature setting at less than 100F. Why is this happening? My unit is reading 5-8 degrees higher than actual temperature. What is going on?

The most likely scenario is pump 1 hi and low are reversed causing filtering on high instead of low. This will generate more heat. 
 
The temperature reads closer to the heating element than the actual tub, the water flowing out of the jets.
 
In some cases, mechanical elements are enclosed in a waterproof “dock box” above ground. When the sun warms the dock box, you may get false temperature readings.
 
Please call and we can diagnose this further.

After turning up the heat, the unit goes into default mode. What's going on?

Check your relays. Your wiring could be wrongly installed. If you have trouble, please call us and we’ll be happy to walk you through the troubleshooting process.

The unit shuts down at stage 1, but when pressing on the unit casing, the spa pack turns back on. What's going on?

Make sure to give the unit plenty of time to cycle. You could also test your grounding wires and make sure they are tight at the motors and casing.